Terms & Policies
Do Your Due Diligence
We can help draft the following types of terms and policies:
- Terms & Conditions of Business
- Website/App Terms & Conditions
- Privacy and Cookie Policies
- eCommerce Terms & Conditions
Our Personal Approach
At The DLC we go above and beyond what is expected from a traditional law firm. We are an approachable and personable team that works hard to meet the needs of our clients in order to help achieve their goals. When you work with us, we grow, we succeed and we progress together.
Should a business have Terms & Conditions?
Although it is not a statutory requirement, it is prudent for businesses to have terms and conditions in place, as terms and conditions constitute an agreement between the business and its customers/clients.
It is useful to include terms relating to the purchase of goods and services, terms of payment and relevant warranties and disclaimers. A business owner can also expressly limit their liability to protect their interests, in case things go wrong.
What should Terms & Conditions include?
Some of the terms typically included in a Business’s Terms and Conditions are terms relating to the following:
- Placing an order for goods/services
- Delivery and shipping of goods
- Payment and terms of payment
- Exchange, return and refund policy
- Relevant disclaimers and limitation of liability
- Intellectual Property
- Dispute Resolution
- Governing Law and Jurisdiction
Is a customer bound by Terms & Conditions?
When a user accepts the terms & conditions – i.e. checking a box or clicking a button to denote acceptance – the T&Cs become a legally binding contract. However, even if a box is not checked and a user proceeds to purchasing goods and/or services supplied by you, it is an implied acceptance of your T&Cs. It is, however, prudent to explicitly outline this in your T&Cs.
- The kind of Personal Data collected
- The reason for collecting such data
- The grounds on which the data is collected
- Who has access to such data?
- Transfer of data
- Rights of individuals in respect of their data